Training

Overview
After our selection process is complete, the recruited personnel are sent to our training centers. We are committed to developing these into full-fledged establishment, where guards from other companies could also be trained. In addition we have training facilities available in all our regional offices.
Newly recruited guards are given a four week training session. The training is based upon Magnetic Security training manual and a training video prepared specifically for our trainees. Training is conducted by ex-military staff on the following topics

•        Drill & Parade
•       Combat Training
•        Self Defense
•        Basic manners & etiquette
•        General knowledge about post

Ex military recruits are given a Refresher Training for 2 weeks to brush up their skills which they can use in a private business environment. This training is conducted by high ranking ex-military officers. Ex-military recruits are trained to be supervisors, inspectors and operational managers.

Training Criterion
The criterion of recruitment will be similar to the one which is followed in the Armed Forces. The training package will be tailored in achieving following objectives:

•        Understanding of the Concept of Security & Protection.
•        Develop Sense of Responsibility.
•        Expectations of Clients
•        Duties of Security Personnel
•        Security of Personnel; Information; Material.
•        Drill, Physical Training
•        Personal Hygiene Smart Turnout & Bearing.
•        Self-Defence & Protection.
•        Emergency Drill/Procedure.
•        Basic/Quick Reflex Action.
•        Use of Common Sense, Security Awareness, Development of sixth Sense.
•        Good Behavior, Manners and Etiquette.
•        Respect to elders, ladies etc.
•        Loyalty to the Institution & to the Client.
•        Honesty of Purpose, Sense of Belonging & Esprit-de-corp.
•        Sense of Gratitude to God, Employer & Client
•        First Aid.

Training Syllabus

• Basic Guard Duties
• Duties of Bank Guard.
• Security of ATM.
• Duties of Cash Carrying Team.
• Security of Houses/ Apartments.
• Access Control.
• Parking and Traffic Control.
• Prohibited Actions.
• Maintenance of Registers.
• Fire Fighting.
• Application of Commonsense.
• Manners & Etiquettes.
• Dresses and Turnout.
• Expectation of Clients from the Guard.
• Punishment and Reward.
• Drill/ Marching/ Saluting.
• Physical Training.

Upon recruitment we organize a four weeks training package for the newly recruited guards. Guards are provided with training allowance for the duration of the training. Free accommodation and meals at subsidized rate are also provided to them.

Monitoring & Supervision
Only a systematic supervision and proper recording can bring a security arrangement closer to perfection. At Magnetic Security, we have four stages of monitoring, supervision, inspection and recording system depending on the strength of the post, nature of the duty desired by the client and the modus operandi. All this is meticulously planned by the Headquarters to meet the above requirements. Over the years we have gained extensive experience to strengthen our Monitoring System to achieve our objective.

Zone Inspectors:
We have divided the Nairobi City and Other Regions into various zones for our operational purpose. For each zone, we have Shift/Zone Inspectors who have to visit a post under his area at least once during his tenure of duty. During his visit to a post, he has to check the guards, listen to the post supervisor (if posted), sign the duty card held in person by the guard and sign and write his remarks on the post register. Upon return to the Headquarters, he has to discuss the observed irregularities with the operation officer/duty officer and record his observations in the inspection register. Inspectors are generally provided with motorcycles.

Field Supervisor:
Depending on the strength of the post and the nature of duty we suggest that our clients to employ guard supervisors/guard commanders to supervise the guards on duty. The supervisors’ duty is to ensure that the guards perform duties properly and remain alert. Usually the guard supervisors do shift duties along with the guards. The guard supervisors duty include maintenance of duty register in the post, visitors record, any special instruction from the authority etc. He is also responsible to the roving Inspector/Shift Inspectors of the Magnetic Security Headquarters to report any incidents/occurrences.

Surprise Checking:
Surprise checks are carried out occasionally by the operation/duty officer without any prior notice. Sometimes the Operations Manager of Magnetic Security Guard or even the Director to visit the sensitive and important posts to keep himself abreast with the on-going situation taking place on the ground. We also carry out surprise checks as response to any client complaints.

Night Checking:
Magnetic Security Headquarters arranges night checking every day in every zone. The duty roster for night checking is planned by the Operation Manager in consultation with the Director. Night checking is carried out by three different teams every night. In addition to dedicated night supervisor of the zone, two teams of officers, one in vehicle and another one on motorcycle carries out supervision at night.